tel. (24/7) +358- 624 8501
Customer portal is one channel of support requests but also informative channel of own equipment and data center conditions. All kind of support requests can be easily done via the customer portal. Please inform urgent requests by phone as well.
Status of services, planned maintenance work and possible disruptions in the service are informed on the service status page.
Ficolo’s customer service model is a customer-based complete solution. Maintenance and monitoring of the services occurs every day of the year.
Our customer partnerships are built out of the following components: